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UX Audit Checklist
Use this checklist as a starting point, then adapt it to the product, audience, and journeys included in your audit.
Clarity
- The product purpose is immediately understandable
- Labels use familiar, specific language
- Primary actions are visually clear
- Instructions appear before users need them
Navigation and structure
- Users can predict where links will lead
- Current location is visible
- Related content is grouped logically
- Important destinations do not require unnecessary steps
Interactions
- Controls look interactive
- Actions provide immediate feedback
- Loading, empty, success, and error states are handled
- Destructive actions include appropriate safeguards
Forms and input
- Only necessary information is requested
- Field labels and formats are clear
- Errors explain what happened and how to fix it
- Entered data is preserved when errors occur
Accessibility
- Text has sufficient contrast
- Keyboard navigation is usable
- Focus states are visible
- Images and icons have meaningful alternatives
- Content does not rely on color alone
Trust and confidence
- Pricing and commitments are clear
- Privacy and security claims are understandable
- Users can review or undo important actions
- Contact and support options are easy to find
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